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7/23/2002 9:00 AM to 3:00 PM Professional
Education and Conference Center |
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Attendees: Dr. David Baker, Rob Kairis, Maureen Kilcullen, Judy Kooistra, Roger Davis, Mary Birtalan, Jeanne Hawley, Mary Lou Hester |
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9:00 |
Introduction to the Day (Baker) ü “What is the Library Becoming?” ü “How will it/we Change over the Next 5 Years (10 Years)?” |
(45 min) |
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9:45 |
Collaboration with Faculty (Kairis) ü Adding library components to academic courses (Orientation, ENG II, others?) ü 1 credit course or workshop on library instruction, information literacy, and critical thinking ü The Writing Center, and Student Development Center |
(30 min) |
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10:15 |
Marketing the Library (Kilcullen) ü Attempt to attract more students to come into the Library ü Promote the value of the Library’s print resources ü Emphasize face-to-face services |
(45 min) |
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11:00 |
BREAK |
(15 min) |
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11:15 |
Expanding Services at a Distance (Kairis) ü Access to online resources ü OhioLINK Reference Chat ü Does this conflict with Marketing the Library? |
(30 min) |
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11:45 |
Assessing the Library (Kairis) ü LibQUAL+ preliminary results ü RCLD and LMSC initiatives |
(15 min) |
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Noon |
LUNCH |
(1 hr) |
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1:00 |
Redefining the Role of Student Workers (Hester) ü On-going projects ü What level of reference help? |
(45 min) |
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1:45 |
Staff Development (Kairis) ü In-house workshops on using specific resources ü In-house workshops on search strategies ü Cross-training |
(30 min) |
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2:15 |
BREAK |
(15 min) |
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2:30 |
The Library Facility (Kairis) ü The Library as a place to study ü Increasing non-Library use of the building ü Coffee Shop revisited |
(30 min) |
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Library
Staff Retreat (7/23/02)
Report
Introduction
Dr. Baker discussed the changing role of the
library and librarians in higher education.
Discussion revolved around the role library staff at Stark should play
in providing information literacy skills to students. Library staff need to be seen more as teachers and need to work
more closely with faculty.
Collaboration with Faculty
Rob Kairis presented some of the current
collaborated efforts with faculty.
Discussion focused on the plan to formally introduce a library component
to ENG II. In the fall, a few section
of ENG II will participate by having librarians teach information literacy and
critical thinking skills as well as providing traditional instruction on using
library resources, tailored to the instructors’ specific assignment.
Action Plan: The ENG II effort is a major undertaking. To enhance this, Rob will talk with Jay Sloan to see how the Writing Center might be integrated.
Marketing the Library
Maureen Kilcullen talked about the impact of
commercial initiatives that provide a much inferior service to students at a
cost. The library needs to emphasize
its value to both students and faculty.
Action Plan: Maureen will
investigate the possible development of contests rewarding students for quality
resource and/or faculty for developing helpful library-related assignments.
Action Plan: Jeanne Hawley
agreed to approach Jack McWhorter to see if a library logo could be
created. The logo would be placed on
bookmarks and/or bags to help promote the library.
Expanding Services at a Distance
Rob Kairis discussed the fact that users are
expecting more services at a distance.
Unfortunately, many of the electronic resources purchased by Stark are
not available from off-campus.
Technology, such KentLINK API (remote authentication, similar to what
OhioLINK does) and proxy servers (like the Kent Campus has) could improve the
library’s ability to extend these resources to users connecting from home. However, it is unlikely our campus could
develop and support these technologies on our own.
Action Plan: Rob will approach
Kent Campus Systems staff to see if efforts to implement the KentLINK API could
be pushed forward to help enable use of more electronic resources from
off-campus.
Assessing the Library
Rob Kairis talked about the current assessment
being developed and performed at the LMS and Regional campus levels as well as
some preliminary results of the recent LibQUAL+ survey. At a recent Regional Campus Librarians
Retreat, the directors agreed to pursue including all campuses in the LibQUAL+
survey (recently conducted at Kent and Stark) and having orientation students
complete the information literacy test developed at Kent (SAILS). The regional campus libraries may also
propose an AQIP action plan in the future (perhaps involving cooperation
collection development). With all of
these initiatives underway or under consideration, it is felt that individual
efforts for assessment at Stark may be unnecessary.
Redefining the Role of Student Workers
With users relying more and more on electronic
resources and materials borrowed from other libraries, the level of circulation
activity has been dramatically reduced.
Mary Lou Hester talked about current projects involving student workers
(like the inventory project being performed this summer). However, these types of projects are not on
going. It was agreed that more emphasis
would be placed on having students perform more stack-maintenance functions,
like shelf reading. In addition, Mary
Lou agreed to inform student workers that, unless a full time staff member is
unavailable, reference help should always be referred to a librarian.
Staff Development
Resources, particularly online resources, are
changing on a regular basis. The
library needs to once again try to invest more time and effort in presenting
work sessions to library staff on how to efficiently use those resources
(especially the new ones that are introduced).
Staff were also encouraged to take advantage of workshops offered by
Kent or OhioLINK but to also remember that the skills learned from those
workshops should be brought back to Stark and taught to our staff.
The Library Facility
With more classes being taught in classrooms in
the library and more classes being brought into the building (along with the
fact that the nature of how library services are delivered continue to change),
the facility itself is changing. Dr.
Baker brought up the fact that the vendor providing food service in the Main
Hall would not be continuing in the fall.
This presents an opportunity for the Conference Center food service to
expand to other parts of campus.
Action Plan: Rob Kairis will
meet with Mitch Seltzer to talk about possibly added coffee service to the
library.