Stark Campus Library Retreat



9:00 AM to 3:00 PM

Professional Education and Conference Center


Attendees: Dr. David Baker, Rob Kairis, Maureen Kilcullen, Judy Kooistra, Roger Davis, Mary Birtalan, Jeanne Hawley, Mary Lou Hester



Agenda topics


Introduction to the Day (Baker)

      What is the Library Becoming?

      How will it/we Change over the Next 5 Years (10 Years)?

(45 min)


Collaboration with Faculty (Kairis)

      Adding library components to academic courses (Orientation, ENG II, others?)

      1 credit course or workshop on library instruction, information literacy, and critical thinking

      The Writing Center, and Student Development Center

(30 min)


Marketing the Library (Kilcullen)

      Attempt to attract more students to come into the Library

      Promote the value of the Librarys print resources

      Emphasize face-to-face services

(45 min)



(15 min)


Expanding Services at a Distance (Kairis)

      Access to online resources

      OhioLINK Reference Chat

      Does this conflict with Marketing the Library?

(30 min)


Assessing the Library (Kairis)

      LibQUAL+ preliminary results

      RCLD and LMSC initiatives

(15 min)



(1 hr)



Redefining the Role of Student Workers (Hester)

      On-going projects

      What level of reference help?

(45 min)


Staff Development (Kairis)

      In-house workshops on using specific resources

      In-house workshops on search strategies


(30 min)



(15 min)


The Library Facility (Kairis)

      The Library as a place to study

      Increasing non-Library use of the building

      Coffee Shop revisited

(30 min)



Library Staff Retreat (7/23/02)







Dr. Baker discussed the changing role of the library and librarians in higher education. Discussion revolved around the role library staff at Stark should play in providing information literacy skills to students. Library staff need to be seen more as teachers and need to work more closely with faculty.


Collaboration with Faculty

Rob Kairis presented some of the current collaborated efforts with faculty. Discussion focused on the plan to formally introduce a library component to ENG II. In the fall, a few section of ENG II will participate by having librarians teach information literacy and critical thinking skills as well as providing traditional instruction on using library resources, tailored to the instructors specific assignment.


Action Plan: The ENG II effort is a major undertaking. To enhance this, Rob will talk with Jay Sloan to see how the Writing Center might be integrated.


Marketing the Library

Maureen Kilcullen talked about the impact of commercial initiatives that provide a much inferior service to students at a cost. The library needs to emphasize its value to both students and faculty.


Action Plan: Maureen will investigate the possible development of contests rewarding students for quality resource and/or faculty for developing helpful library-related assignments.


Action Plan: Jeanne Hawley agreed to approach Jack McWhorter to see if a library logo could be created. The logo would be placed on bookmarks and/or bags to help promote the library.


Expanding Services at a Distance

Rob Kairis discussed the fact that users are expecting more services at a distance. Unfortunately, many of the electronic resources purchased by Stark are not available from off-campus. Technology, such KentLINK API (remote authentication, similar to what OhioLINK does) and proxy servers (like the Kent Campus has) could improve the librarys ability to extend these resources to users connecting from home. However, it is unlikely our campus could develop and support these technologies on our own.


Action Plan: Rob will approach Kent Campus Systems staff to see if efforts to implement the KentLINK API could be pushed forward to help enable use of more electronic resources from off-campus.


Assessing the Library

Rob Kairis talked about the current assessment being developed and performed at the LMS and Regional campus levels as well as some preliminary results of the recent LibQUAL+ survey. At a recent Regional Campus Librarians Retreat, the directors agreed to pursue including all campuses in the LibQUAL+ survey (recently conducted at Kent and Stark) and having orientation students complete the information literacy test developed at Kent (SAILS). The regional campus libraries may also propose an AQIP action plan in the future (perhaps involving cooperation collection development). With all of these initiatives underway or under consideration, it is felt that individual efforts for assessment at Stark may be unnecessary.


Redefining the Role of Student Workers

With users relying more and more on electronic resources and materials borrowed from other libraries, the level of circulation activity has been dramatically reduced. Mary Lou Hester talked about current projects involving student workers (like the inventory project being performed this summer). However, these types of projects are not on going. It was agreed that more emphasis would be placed on having students perform more stack-maintenance functions, like shelf reading. In addition, Mary Lou agreed to inform student workers that, unless a full time staff member is unavailable, reference help should always be referred to a librarian.


Staff Development

Resources, particularly online resources, are changing on a regular basis. The library needs to once again try to invest more time and effort in presenting work sessions to library staff on how to efficiently use those resources (especially the new ones that are introduced). Staff were also encouraged to take advantage of workshops offered by Kent or OhioLINK but to also remember that the skills learned from those workshops should be brought back to Stark and taught to our staff.


The Library Facility

With more classes being taught in classrooms in the library and more classes being brought into the building (along with the fact that the nature of how library services are delivered continue to change), the facility itself is changing. Dr. Baker brought up the fact that the vendor providing food service in the Main Hall would not be continuing in the fall. This presents an opportunity for the Conference Center food service to expand to other parts of campus.


Action Plan: Rob Kairis will meet with Mitch Seltzer to talk about possibly added coffee service to the library.