LibQUAL+ Report
2002

CONTENTS

Introduction

Demographics/Response Rate

Summary Analysis

Stark Campus Users' Responses

Access to Information

Affect of service

Library as place

Personal Control

OhioLINK Questions

Library Use

Stark Campus Results Compared to National and OhioLINK Results

General Satisfaction

Access to Information

Affect of Service

Library as Place

Personal Control

OhioLINK Questions

Users Open-Ended Comments

All Data and Charts